Case studies
The feedback we get from customers is absolutely amazing. We've increased our contact rate from 50% to 90% which is unheard of.Ian Haddon, Operations Director BB & Talk, Sky UK
The feedback we get from customers is absolutely amazing. We've increased our contact rate from 50% to 90% which is unheard of.Ian Haddon, Operations Director BB & Talk, Sky UK
Dive into the Customer Effort Index - a data-backed solution for Financial Services, Telecommunications & Tech Retail brands to track how straightforward they are to do business with.
Discover how satisfied your customers are, their level of customer loyalty and how likely they are to churn.
Go to Customer Effort Index