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AI predictions 2020 ContactEngine blog BL073

AI predictions 2020

BLOG

From explainable technology to driving sustainability, here are five predictions for AI in 2020...

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EB002 Six Best Practices User Friendly Gov 1200X627 No Text

The 6 best practices of the most user-friendly government agencies

WHITEPAPER

This practical eBook draws on best practices within government agencies, and shares how they can be applied to the unemployment claims process.

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EB001 How Why US Unemployment Call Centers Customer Service First 1200X627 No Text

Why US unemployment call centers need to put customer service first

WHITEPAPER

Proactive communication is the only way to take control of the surging call rates to unemployment claims call centers. This eBook presents a 5 step plan to better serve citizens.

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Death Of The Retail Bank Contactengine Whitepaper Wp012

Central Bank Digital Currency – Death of the retail bank?

WHITEPAPER

Could a Central Bank Digital Currency be the death of retail banks? Survival tactics for retail banks.

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Best Use Of IP

ContactEngine wins Best Use of IP at The Sunday Times Hiscox Tech Track 100 awards 2019

NEWS

ContactEngine was presented with “Best Use of IP” at the 2019 Sunday Times Hiscox Tech Track 100 national awards dinner

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Gold Use Of Technology

ContactEngine in partnership with BT's Enterprise unit wins gold for Use of Technology at the UK Customer Experience Awards 2019

NEWS

ContactEngine, together with BT Enterprise, wins gold in the category of ‘Use of Technology’ at the 2019 UK Customer Experience Awards

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