How higher education institutions can respond to the student (0)

How higher education institutions can respond to the student ticking time bomb

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Higher education institutions in the US are experiencing a ticking time bomb that will heavily affect their ability to drive profitability in the near future.

The biggest threat comes from a natural US population dip in 2025. Roughly 17 years ago, the number of children born in the US began to fall. The impact of this will start to hit higher education institutions as this year comes of age.

In this article we can explore how institutions can use AI proactive communications to boost profitability. 

Addressing the Challenges of Prescription Management

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Proper medication management is key to driving healthy outcomes. Automated digital communications can help overcome significant challenges, ensuring patients are properly informed and have the medications they need.

Supporting vulnerable insurance customers: How AI can help

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Cost inflation rising unabated in many parts of the world has been particularly painful for the vulnerable in our society. It is vitally important that insurers are able to identify these vulnerable customers so that they can put measures in place to improve their experience. AI has the potential to improve customer communications in insurance and highlight the needs of vulnerable customers early on. 

How AI can help your customers get the most out of their pension

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A recent survey revealed that 77% of respondents believe AI will revolutionise the pensions industry. One of the most likely ways it will do so is by making them easier to track, manage and adjust. With 55% of adults saying that have had no engagement with their pension over the past year, we explore how AI can benefit providers and customers.

Why insurers must do better on claims

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The claims process is the shop window through which policyholders see their insurers. However, the gap between what customers think is covered by a policy and what it actually covers can often result in poor service during the claims process. In this article, we outline why insurers must do more close this 'expectation gap' how this can drive customer loyalty.

How telcos can use AI to support broadband repairs and improve service

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Discusses the importance of using artificial intelligence (AI) for monitoring and improving broadband service quality, preventing customer frustrations, and reducing costs for telcos by proactively addressing issues and communicating effectively with customers.