Trust in the US government is nearly at historic lows with fewer than one in five people stating that they trust the government always or most of the time. This blog offers insight into how federal agencies can work better together to win back this trust.
ContactEngine has been recognized by Gartner in Proactive Communications Applications and Services.
As a business we are going beyond carbon neutral - we are going all out for carbon negative, making sure our impact on the world is a positive one improved by every single press of each and every one of our keyboards.
In this ungated (free-to-download) whitepaper, Hargo Kalra examines the pros and cons of the work-from-home revolution triggered by Covid-19.
Federal agencies don’t have to reinvent the wheel to provide great customer experience - the private sector has done a lot of the hard work already.
It was important before Covid-19, but like many trends accelerated by the pandemic, better customer service is now fundamental, no longer a ‘nice to have’.