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Insights: Video

Virgin Media - Reducing Truck Rolls and Inbound Calls with ContactEngine

Virgin Media tell us how working with ContactEngine helped them implement innovative and creative ideas to improve their customer service. Our service pre-call is a huge hit with their customers. Watch the video to find out more.

BT Enterprise - Brilliant Installations with ContactEngine Whirlpool - Better Customer Engagement and Improved Efficiency with ContactEngine

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How easy do your customers think you are to speak to?

Dive into the Customer Effort Index - a data-backed solution for Financial Services, Telecommunications & Tech Retail brands to track how straightforward they are to do business with.

Discover how satisfied your customers are, their level of customer loyalty and how likely they are to churn.

Go to Customer Effort Index