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Insights: Video

An Insurance Renewal Journey - Powered by Proactive Conversational AI

ContactEngine can give you the edge over your competitors by facilitating an excellent customer experience and proactively contacting your existing clients regarding their insurance renewal.

Our carefully trained AI can answer their questions, recognise intent, seamlessly deal with transactions or even pass the full, contextual, conversation to an agent if required.

This short video shows a Pet Insurance renewal journey as an example of one of the many insurance renewal journeys ContactEngine could be applied to.

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