Director of Customer Avoidance
BLOGCEO Prof. Mark K. Smith is adopting a new job title... and here's why
READ
2 min
CEO Prof. Mark K. Smith is adopting a new job title... and here's why
New research reveals that communication breakdown is the main reason businesses lose customers
Entrepreneur and former European Head of Siebel Systems Bob Mann to steer ContactEngine to international growth
New research conducted by ContactEngine and YouGov* found that Scottish expectation for good customer service has overtaken the notably high precedent set by the demanding English
New research conducted by ContactEngine and YouGov discovered that the British expectation for good customer service has overtaken the typically high demanding Americans.
Whirlpool has selected ContactEngine to improve communication with customers and increase efficiency by verifying “first time” the machine part requiring repair.