We're here to help our corporate friends help their customers and their colleagues during Covid-19
CEO, Prof. Mark K. Smith, gives his top 10 tips for making the most of working from home
ContactEngine CEO Mark K. Smith has been appointed Honorary Professor within the School of Science and Engineering at the University of Dundee
ContactEngine has been recognised as one of the top 500 of Europe’s fastest-growing companies in the 2020 FT1000 special report.
ContactEngine works with many of the largest telcos and utility companies in the World. We examine some relatively novel techniques we have seen work wonders in churn reduction across many areas of the customer journey within our clients.
Inertia in the insurance market – has this long-standing tactic had its day? This white paper examines the issues, and arrives at a thought-provoking conclusion for the post-inertia insurance market.